PRIVACY POLICY
Last updated May 27,
2025
This Privacy Notice for
BETAZEN INFOTECH PRIVATE
LIMITED
('we', 'us', or 'our'), describes how and why
we might access, collect, store, use, and/or share
('process') your personal information
when you use our services ('Services'), including when
you:
- Visit our website at https://app.thewaapi.com, or any website of ours that links to this Privacy Notice
- Download and use our mobile application (Waapi), our Facebook application (Waapi), or any other application of ours that links to this Privacy Notice
- Use WhatsApp Business API platform. WAapi is a powerful WhatsApp Business API platform designed for businesses to automate, manage, and scale customer communication. It features embedded signup, multi-number support, campaign management, chatbot builder, rich media support, and real-time analytics. Whether you're running support, marketing, or sales workflows, WAapi simplifies WhatsApp communication with an intuitive interface and robust automation tools—all backed by the official WhatsApp Cloud API.
- Engage with us in other related ways, including any sales, marketing, or events
Questions or
concerns? Reading this Privacy Notice
will help you understand your privacy rights and
choices. We are responsible for making decisions about
how your personal information is processed. If you do
not agree with our policies and practices, please do
not use our Services. If you still have any
questions or concerns, please contact us at info@bipvt.ltd.
SUMMARY OF KEY POINTS
This summary
provides key points from our Privacy Notice, but you
can find out more details about any of these topics
by clicking the link following each key point or by
using our table of
contents below to
find the section you are looking
for.
What personal
information do we process? When you visit,
use, or navigate our Services, we may process personal
information depending on how you interact with us and
the Services, the choices you make, and the products and
features you use. Learn more about personal information you
disclose to us.
Do we process any
sensitive personal information? Some of
the information may be considered 'special' or
'sensitive' in certain
jurisdictions, for example your racial or ethnic
origins, sexual orientation, and religious beliefs. We do not process
sensitive personal information.
Do we collect any
information from third parties? We do not collect any
information from third parties.
How do we process
your information? We process your information
to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention,
and to comply with law. We may also process your
information for other purposes with your consent. We
process your information only when we have a valid legal
reason to do so. Learn more about how we process your
information.
In what situations
and with which parties do we share
personal information? We may share
information in specific situations and with specific
third parties. Learn
more about when and with whom we
share your personal information.
How do we keep
your information safe? We have adequate organisational and technical processes and
procedures in place to protect your personal
information. However, no electronic transmission over
the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorised third parties will not be
able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more
about how we keep your
information safe.
What are your
rights? Depending on where you are located
geographically, the applicable privacy law may mean you
have certain rights regarding your personal information.
Learn more about your privacy
rights.
How do you
exercise your rights? The easiest way to
exercise your rights is by submitting
a data subject access
request, or by contacting us.
We will consider and act upon any request in accordance
with applicable data protection
laws.
Want to learn more about
what we do with any information we
collect? Review the Privacy
Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect personal
information that you voluntarily provide to us when
you register on
the Services, express an interest in
obtaining information about us or our products and
Services, when you participate in activities on the
Services, or otherwise when you contact
us.
Personal
Information Provided by You. The personal
information that we collect depends on the context of
your interactions with us and the Services, the
choices you make, and the products and features you
use. The personal information we collect may include
the following:
- names
- phone numbers
- email addresses
- usernames
- passwords
- contact preferences
- contact or authentication data
- billing addresses
Sensitive
Information. We do not process
sensitive information.
Payment
Data. We may collect data necessary to
process your payment if you choose to make purchases,
such as your payment instrument number, and the
security code associated with your payment instrument.
All payment data is handled and stored by
Phonepe,
Paypal
and
Razorpay.
You
may
find
their
privacy
notice
link(s)
here:
https://www.phonepe.com/privacy-policy,
https://www.paypal.com/us/legalhub/paypal/privacy-full
and https://razorpay.com/privacy/.
Social Media
Login Data. We may provide you with
the option to register with us using your existing
social media account details, like your Facebook, X,
or other social media account. If you choose to
register in this way, we will collect certain profile
information about you from the social media provider,
as described in the section called 'HOW
DO WE HANDLE YOUR SOCIAL
LOGINS?'
below.
Application
Data. If you use our application(s), we also
may collect the following information if you choose to
provide us with access or permission:
- Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's contacts, camera, microphone, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.
This information is
primarily needed to maintain the security and
operation of our application(s), for troubleshooting,
and for our internal analytics and reporting
purposes.
All personal
information that you provide to us must be true,
complete, and accurate, and you must notify us of
any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We automatically
collect certain information when you visit, use, or
navigate the Services. This information does not
reveal your specific identity (like your name or
contact information) but may include device and
usage information, such as your IP address, browser
and device characteristics, operating system,
language preferences, referring URLs, device name,
country, location, information about how and when
you use our Services, and other technical
information. This information is primarily needed to
maintain the security and operation of our Services,
and for our internal analytics and reporting
purposes.
Like many businesses,
we also collect information through cookies and
similar technologies. You can find out
more about this in our Cookie Notice: https://app.thewaapi.com/page/268c3f4d-5d02-4475-993c-6043bdc14040/cookiepolicy.
The information we
collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps' ), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.Information
collected when you use our Facebook
application(s). We by default access
your Facebook basic account
information, including your name, email, gender,
birthday, current city, and profile picture URL, as
well as other information that you choose to make
public. We may also request access to other
permissions related to your account, such as friends,
check-ins, and likes, and you may choose to grant or
deny us access to each individual permission. For more
information regarding Facebook permissions, refer to
the Facebook Permissions
Reference page.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process the personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.We process
your personal information for a variety of
reasons, depending on how you interact with our
Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.If
you
are
located
in
the
EU
or
UK,
this
section
applies
to
you.
The
General
Data
Protection
Regulation
(GDPR) and
UK GDPR
require us
to explain
the valid
legal
bases we
rely on in
order to
process
your
personal
information.
As such,
we may
rely on
the
following
legal
bases to
process
your
personal
information:
- Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Legal
Obligations.
We may
process
your
information
where
we
believe
it is
necessary
for
compliance
with
our
legal
obligations,
such
as to
cooperate
with a
law
enforcement
body
or
regulatory
agency,
exercise
or
defend
our
legal
rights,
or
disclose
your
information
as
evidence
in
litigation
in
which
we are
involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If
you
are
located
in
Canada,
this
section
applies
to
you.
We
may
process
your
information
if you
have
given us
specific
permission
(i.e.
express
consent)
to use
your
personal
information
for a
specific
purpose,
or in
situations
where
your
permission
can be
inferred
(i.e.
implied
consent).
You
can withdraw
your
consent at
any
time.
In
some
exceptional
cases,
we may
be
legally
permitted
under
applicable
law to
process
your
information
without
your
consent,
including,
for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
- We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments
We
may
need to
share
your
personal
information
in the
following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
We
may
use
cookies
and
similar
tracking
technologies
(like
web
beacons
and
pixels)
to
gather
information
when
you
interact
with
our
Services.
Some
online
tracking
technologies
help
us
maintain
the
security
of
our
Services
and
your
account,
prevent
crashes,
fix
bugs,
save
your
preferences,
and
assist
with
basic
site
functions.
We
also
permit
third
parties
and
service
providers
to
use
online
tracking
technologies
on
our
Services
for
analytics
and
advertising,
including
to
help
manage
and
display
advertisements,
to
tailor
advertisements
to
your
interests,
or
to
send
abandoned
shopping
cart
reminders
(depending
on
your
communication
preferences).
The
third
parties
and
service
providers
use
their
technology
to
provide
advertising
about
products
and
services
tailored
to
your
interests
which
may
appear
either
on
our
Services
or
on
other
websites.
To
the
extent
these
online
tracking
technologies
are
deemed
to
be
a
'sale'/'sharing'
(which
includes
targeted
advertising,
as
defined
under
the
applicable
laws)
under
applicable
US
state
laws,
you
can
opt
out
of
these
online
tracking
technologies
by
submitting
a
request
as
described
below
under
section
'DO
UNITED
STATES
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?'
Specific
information
about
how
we
use
such
technologies
and
how
you
can
refuse
certain
cookies
is
set
out
in
our
Cookie
Notice:
https://app.thewaapi.com/page/268c3f4d-5d02-4475-993c-6043bdc14040/cookiepolicy.
Google Analytics
We may share your information with Google Analytics to track and analyse the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting, Remarketing with Google Analytics and Google Display Network Impressions Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.As
part
of
our
Services,
we
offer
products,
features,
or
tools
powered
by
artificial
intelligence,
machine
learning,
or
similar
technologies
(collectively,
'AI
Products').
These
tools
are
designed
to
enhance
your
experience
and
provide
you
with
innovative
solutions.
The
terms
in
this
Privacy
Notice
govern
your
use
of
the
AI
Products
within
our
Services.
Use
of
AI
Technologies
We
provide
the
AI
Products
through
third-party
service
providers
('AI
Service
Providers'),
including
OpenAI
and
DeepSeek.
As
outlined
in
this
Privacy
Notice,
your
input,
output,
and
personal
information
will
be
shared
with
and
processed
by
these
AI
Service
Providers
to
enable
your
use
of
our
AI
Products
for
purposes
outlined
in
'WHAT
LEGAL
BASES
DO
WE
RELY
ON
TO
PROCESS
YOUR
PERSONAL
INFORMATION?'
You
must
not
use
the
AI
Products
in
any
way
that
violates
the
terms
or
policies
of
any
AI
Service
Provider.
Our
AI
Products
Our
AI
Products
are
designed
for
the
following
functions:
- AI bots
How
We
Process
Your
Data
Using
AI
All
personal
information
processed
using
our
AI
Products
is
handled
in
line
with
our
Privacy
Notice
and
our
agreement
with
third
parties.
This
ensures
high
security
and
safeguards
your
personal
information
throughout
the
process,
giving
you
peace
of
mind
about
your
data's
safety.
Our
Services
offer
you
the
ability
to
register
and
log
in
using
your
third-party
social
media
account
details
(like
your
Facebook
or
X
logins).
Where
you
choose
to
do
this,
we
will
receive
certain
profile
information
about
you
from
your
social
media
provider.
The
profile
information
we
receive
may
vary
depending
on
the
social
media
provider
concerned,
but
will
often
include
your
name,
email
address,
friends
list,
and
profile
picture,
as
well
as
other
information
you
choose
to
make
public
on
such
a
social
media
platform. If
you
log
in
using
Facebook,
we
may
also
request
access
to
other
permissions
related
to
your
account,
such
as
your
friends,
check-ins,
and
likes,
and
you
may
choose
to
grant
or
deny
us
access
to
each
individual
permission.
We
will
use
the
information
we
receive
only
for
the
purposes
that
are
described
in
this
Privacy
Notice
or
that
are
otherwise
made
clear
to
you
on
the
relevant
Services.
Please
note
that
we
do
not
control,
and
are
not
responsible
for,
other
uses
of
your
personal
information
by
your
third-party
social
media
provider.
We
recommend
that
you
review
their
privacy
notice
to
understand
how
they
collect,
use,
and
share
your
personal
information,
and
how
you
can
set
your
privacy
preferences
on
their
sites
and
apps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.We
will
only
keep
your
personal
information
for
as
long
as
it
is
necessary
for
the
purposes
set
out
in
this
Privacy
Notice,
unless
a
longer
retention
period
is
required
or
permitted
by
law
(such
as
tax,
accounting,
or
other
legal
requirements).
No
purpose
in
this
notice
will
require
us
keeping
your
personal
information
for
longer
than
the
period
of
time
in
which
users
have
an
account
with
us.
When
we
have
no
ongoing
legitimate
business
need
to
process
your
personal
information,
we
will
either
delete
or
anonymise
such
information,
or,
if
this
is
not
possible
(for
example,
because
your
personal
information
has
been
stored
in
backup
archives),
then
we
will
securely
store
your
personal
information
and
isolate
it
from
any
further
processing
until
deletion
is
possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.We
have
implemented
appropriate
and
reasonable
technical
and
organisational
security
measures
designed
to
protect
the
security
of
any
personal
information
we
process.
However,
despite
our
safeguards
and
efforts
to
secure
your
information,
no
electronic
transmission
over
the
Internet
or
information
storage
technology
can
be
guaranteed
to
be
100%
secure,
so
we
cannot
promise
or
guarantee
that
hackers,
cybercriminals,
or
other
unauthorised
third
parties
will
not
be
able
to
defeat
our
security
and
improperly
collect,
access,
steal,
or
modify
your
information.
Although
we
will
do
our
best
to
protect
your
personal
information,
transmission
of
personal
information
to
and
from
our
Services
is
at
your
own
risk.
You
should
only
access
the
Services
within
a
secure
environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.We
do
not
knowingly
collect,
solicit
data
from,
or
market
to
children
under
18
years
of
age
or
the
equivalent
age
as
specified
by
law
in
your
jurisdiction,
nor
do
we
knowingly
sell
such
personal
information.
By
using
the
Services,
you
represent
that
you
are
at
least
18
or
the
equivalent
age
as
specified
by
law
in
your
jurisdiction
or
that
you
are
the
parent
or
guardian
of
such
a
minor
and
consent
to
such
minor
dependent’s
use
of
the
Services.
If
we
learn
that
personal
information
from
users
less
than
18
years
of
age
or
the
equivalent
age
as
specified
by
law
in
your
jurisdiction
has
been
collected,
we
will
deactivate
the
account
and
take
reasonable
measures
to
promptly
delete
such
data
from
our
records.
If
you
become
aware
of
any
data
we
may
have
collected
from
children
under
age
18
or
the
equivalent
age
as
specified
by
law
in
your
jurisdiction,
please
contact
us
at
sayantan@betazeninfotech.com.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.In
some
regions
(like
the
EEA,
UK,
Switzerland,
and
Canada),
you
have
certain
rights
under
applicable
data
protection
laws.
These
may
include
the
right
(i)
to
request
access
and
obtain
a
copy
of
your
personal
information,
(ii)
to
request
rectification
or
erasure;
(iii)
to
restrict
the
processing
of
your
personal
information;
(iv)
if
applicable,
to
data
portability;
and
(v)
not
to
be
subject
to
automated
decision-making.
If
a
decision
that
produces
legal
or
similarly
significant
effects
is
made
solely
by
automated
means,
we
will
inform
you,
explain
the
main
factors,
and
offer
a
simple
way
to
request
human
review.
In
certain
circumstances,
you
may
also
have
the
right
to
object
to
the
processing
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
'HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?'
below.
We
will
consider
and
act
upon
any
request
in
accordance
with
applicable
data
protection
laws.
If
you
are
located
in
the
EEA
or
UK
and
you
believe
we
are
unlawfully
processing
your
personal
information,
you
also
have
the
right
to
complain
to
your
Member
State
data
protection
authority
or UK
data
protection
authority.
If
you
are
located
in
Switzerland,
you
may
contact
the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If
we
are
relying
on
your
consent
to
process
your
personal
information,
which
may
be
express
and/or
implied
consent
depending
on
the
applicable
law,
you
have
the
right
to
withdraw
your
consent
at
any
time.
You
can
withdraw
your
consent
at
any
time
by
contacting
us
by
using
the
contact
details
provided
in
the
section
'HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?'
below
or
updating
your
preferences.
However,
please
note
that
this
will
not
affect
the
lawfulness
of
the
processing
before
its
withdrawal
nor,
when
applicable
law
allows,
will
it
affect
the
processing
of
your
personal
information
conducted
in
reliance
on
lawful
processing
grounds
other
than
consent.
Opting
out
of
marketing
and
promotional
communications: You
can
unsubscribe
from
our
marketing
and
promotional
communications
at
any
time
by
clicking
on
the
unsubscribe
link
in
the
emails
that
we
send,
replying
'STOP'
or
'UNSUBSCRIBE'
to
the
SMS
messages
that
we
send,
or
by
contacting
us
using
the
details
provided
in
the
section
'HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?'
below.
You
will
then
be
removed
from
the
marketing
lists.
However,
we
may
still
communicate
with
you
—
for
example,
to
send
you
service-related
messages
that
are
necessary
for
the
administration
and
use
of
your
account,
to
respond
to
service
requests,
or
for
other
non-marketing
purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
Upon
your
request
to
terminate
your
account,
we
will
deactivate
or
delete
your
account
and
information
from
our
active
databases.
However,
we
may
retain
some
information
in
our
files
to
prevent
fraud,
troubleshoot
problems,
assist
with
any
investigations,
enforce
our
legal
terms
and/or
comply
with
applicable
legal
requirements.
Cookies
and
similar
technologies:
Most
Web
browsers
are
set
to
accept
cookies
by
default.
If
you
prefer,
you
can
usually
choose
to
set
your
browser
to
remove
cookies
and
to
reject
cookies.
If
you
choose
to
remove
cookies
or
reject
cookies,
this
could
affect
certain
features
or
services
of
our
Services.
For
further
information,
please
see
our
Cookie
Notice:
https://app.thewaapi.com/page/268c3f4d-5d02-4475-993c-6043bdc14040/cookiepolicy.
If
you
have
questions
or
comments
about
your
privacy
rights,
you
may
email
us
at
info@bipvt.ltd.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.California
law
requires
us
to
let
you
know
how
we
respond
to
web
browser
DNT
signals.
Because
there
currently
is
not
an
industry
or
legal
standard
for
recognising
or
honouring
DNT
signals,
we
do
not
respond
to
them
at
this
time.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section 'WHAT INFORMATION DO WE COLLECT?'| Category | Examples | Collected |
|---|---|---|
A.
Identifiers | Contact
details,
such
as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name | YES |
B.
Personal
information
as
defined
in
the
California
Customer
Records
statute | Name,
contact
information,
education,
employment,
employment
history,
and
financial
information | YES |
C.
Protected
classification
characteristics
under
state
or
federal
law | Gender,
age,
date
of
birth,
race
and
ethnicity,
national
origin,
marital
status,
and
other
demographic
data | YES |
D.
Commercial
information | Transaction
information,
purchase
history,
financial
details,
and
payment
information | YES |
E.
Biometric
information | Fingerprints
and
voiceprints | YES |
F.
Internet
or
other
similar
network
activity | Browsing
history,
search
history,
online
behaviour,
interest
data,
and
interactions
with
our
and
other
websites,
applications,
systems,
and
advertisements | YES |
G.
Geolocation
data | Device
location | YES |
H.
Audio,
electronic,
sensory,
or
similar
information | Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities | YES |
I.
Professional
or
employment-related
information | Business
contact
details
in
order
to
provide
you
our
Services
at
a
business
level
or
job
title,
work
history,
and
professional
qualifications
if
you
apply
for
a
job
with
us | YES |
J.
Education
Information | Student
records
and
directory
information | YES |
K.
Inferences
drawn
from
collected
personal
information | Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics | YES |
| L. Sensitive personal Information | NO |
We
may
also
collect
other
personal
information
outside
of
these
categories
through
instances
where
you
interact
with
us
in
person,
online,
or
by
phone
or
mail
in
the
context
of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
We
will
use
and
retain
the
collected
personal
information
as
needed
to
provide
the
Services
or
for:
- Category A - As long as the user has an account with us
- Category B - As long as the user has an account with us
- Category C - As long as the user has an account with us
- Category D - As long as the user has an account with us
- Category E - As long as the user has an account with us
- Category F - As long as the user has an account with us
- Category G - As long as the user has an account with us
- Category H - As long as the user has an account with us
- Category I - As long as the user has an account with us
- Category J - As long as the user has an account with us
- Category K - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in 'WHAT INFORMATION DO WE COLLECT?'How We Use and Share Personal Information
Learn more about how we use your personal information in the section, 'HOW DO WE PROCESS YOUR INFORMATION?'Will
your
information
be
shared
with
anyone
else?
We
may
disclose
your
personal
information
with
our
service
providers
pursuant
to
a
written
contract
between
us
and
each
service
provider.
Learn
more
about
how
we
disclose
personal
information
to
in
the
section,
'WHEN
AND
WITH
WHOM
DO
WE
SHARE
YOUR
PERSONAL
INFORMATION?'
We
may
use
your
personal
information
for
our
own
business
purposes,
such
as
for
undertaking
internal
research
for
technological
development
and
demonstration.
This
is
not
considered
to
be
'selling'
of
your
personal
information.
We
have
not
disclosed,
sold,
or
shared
any
personal
information
to
third
parties
for
a
business
or
commercial
purpose
in
the
preceding
twelve
(12)
months.
We will
not
sell
or
share
personal
information
in
the
future
belonging
to
website
visitors,
users,
and
other
consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ('profiling')
Depending
upon
the
state
where
you
live,
you
may
also
have
the
following
rights:
- Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
- Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at info@thewaapi.com, or by referring to the contact details at the bottom of this document.We
will
honour
your
opt-out
preferences
if
you
enact
the Global
Privacy
Control (GPC)
opt-out
signal
on
your
browser.
Under
certain
US
state
data
protection
laws,
you
can
designate
an
authorised
agent
to
make
a
request
on
your
behalf.
We
may
deny
a
request
from
an
authorised
agent
that
does
not
submit
proof
that
they
have
been
validly
authorised
to
act
on
your
behalf
in
accordance
with
applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.If
you
submit
the
request
through
an
authorised
agent,
we
may
need
to
collect
additional
information
to
verify
your
identity
before
processing
your
request
and
the
agent
will
need
to
provide
a
written
and
signed
permission
from
you
to
submit
such
request
on
your
behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at info@bipvt.ltd. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.California 'Shine The Light' Law
California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.Australia and New Zealand
We
collect
and
process
your
personal
information
under
the
obligations
and
conditions
set
by
Australia's
Privacy
Act
1988
and
New
Zealand's
Privacy
Act
2020
(Privacy
Act).
This
Privacy
Notice
satisfies
the
notice
requirements
defined
in
both
Privacy
Acts,
in
particular:
what
personal
information
we
collect
from
you,
from
which
sources,
for
which
purposes,
and
other
recipients
of
your
personal
information.
If
you
do
not
wish
to
provide
the
personal
information
necessary
to
fulfil
their
applicable
purpose,
it
may
affect
our
ability
to
provide
our
services,
in
particular:
- offer you the products or services that you want
- respond to or help with your requests
- manage your account with us
- confirm your identity and protect your account
At
any
time,
you
have
the
right
to
request
access
to
or
correction
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
'HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?'
If
you
believe
we
are
unlawfully
processing
your
personal
information,
you
have
the
right
to
submit
a
complaint
about
a
breach
of
the
Australian
Privacy
Principles
to
the
Office
of
the
Australian
Information
Commissioner
and
a
breach
of
New
Zealand's
Privacy
Principles
to
the
Office
of
New
Zealand
Privacy
Commissioner.
Republic of South Africa
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?'If
you
are
unsatisfied
with
the
manner
in
which
we
address
any
complaint
with
regard
to
our
processing
of
personal
information,
you
can
contact
the
office
of
the
regulator,
the
details
of
which
are:
General
enquiries: enquiries@inforegulator.org.za
Complaints
(complete
POPIA/PAIA
form
5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za
15. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We
may
update
this
Privacy
Notice
from
time
to
time.
The
updated
version
will
be
indicated
by
an
updated
'Revised'
date
at
the
top
of
this
Privacy
Notice.
If
we
make
material
changes
to
this
Privacy
Notice,
we
may
notify
you
either
by
prominently
posting
a
notice
of
such
changes
or
by
directly
sending
you
a
notification.
We
encourage
you
to
review
this
Privacy
Notice
frequently
to
be
informed
of
how
we
are
protecting
your
information.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at sayantan@betazeninfotech.com, by phone at +91-8597406694, or contact us by post at:BETAZEN
INFOTECH
PRIVATE
LIMITED
Data
Protection
Officer
Kolkata,
West
Bengal,
India
Kolkata,
West
Bengal
700002
India
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.